Platform · RESUL Events

Right Response, Right Moment

RESUL Events turns website visits, app activities, form submissions, and custom events into real-time communications through Dynamic Lists, rule-driven audiences generated automatically as audience behavior happens.

Why RESUL Events Matters

Batch Processing Misses the Moment

A customer just abandoned their cart, but your system won’t process it till tonight. RESUL Events generates audiences in real time so you can act while intent is still fresh.

Unify Your Event Data in One Place

Web events in one tool, mobile events in another, form submissions somewhere else. RESUL Events brings five trigger sources into one rule builder, so nothing falls through the cracks.

Triggers Shouldn’t Require Engineering

With RESUL Events, you can define event-based rules using dropdown selections and logical operators, then map them to communications without writing code.

Eliminate Risks from Your Rules

Every Dynamic List goes through an approval workflow with multiple reviewers, hierarchy sequencing, and status tracking before it can be used in any communication.

prev
next

Key Capabilities

Five Trigger Sources, One Rule Builder

Website behavior, mobile app activity, subscription forms, audience base attributes, and target list segments all feed into the same visual rule builder. No separate tools for each source.

pre-built connectors

Custom Events for Mobile and Web

Not finding the events that matter to your business in the default options? Define custom events and let RESUL track audience behavior to update Dynamic List membership in real time across mobile app and web sources.

pre-built connectors

Real-Time Dynamic List Generation

Unlike static target lists, Dynamic Lists do not define their audience in advance. RESUL generates the audiences automatically as the rules are satisfied, so communications fire the moment the conditions are met.

pre-built connectors

43+ Rule Types across Mobile, Web, and Forms

RESUL Events gives teams 40+ rule types across mobile app, web, forms, and other trigger sources to capture meaningful behavior and trigger the right response in real time.

pre-built connectors

Filtering and Scoping Logic

Layer trigger sources, rule types, filter conditions, operators, and values into precise audience definitions. For complex segmentation, use inclusion groups to combine conditions like product category, purchase recency, and audience attributes.

pre-built connectors

Code-Free, Visual Rule Builder

Select trigger sources, define rules from dropdown menus, set filter conditions and values, and combine rule groups using All or Any matching logic.

pre-built connectors
prev
next

Built-In Approval Workflow

Every Dynamic List requires approval before use, so RESUL makes the entire workflow as easy as possible—from reviewer selection to approval settings to hierarchy sequencing to status tracking.

pre-built connectors

Flexible Matching and Mandatory Rules

Choose All to require every rule or Any to set a minimum threshold. Mark specific rules as mandatory when using Any logic, so critical conditions are always enforced.

pre-built connectors
prev
next
RESUL Genie AI

Agentic AI Data Transformation with Genie

  • Auto-segmentation

    Genie combines event processing, streaming data, brand data, and behavioral signals to construct unbiased segments and uncover hidden audiences using real-time and historical patterns.

  • Dark data discovery

    Genie scours databases for scattered, unstructured data that traditional data ingestion misses, surfacing insights that would otherwise remain hidden.

  • Data quality scoring

    Continuously score and flag quality issues such as duplicates, incomplete records, and stale attributes before they affect downstream decisions.

  • Lead scoring and persona building

    Build detailed B2C and B2B personas. Configure propensity-based lead scoring to assign values to every contact based on engagement, behavior, and fit.

  • Predictive enrichment

    Infer missing attributes and predict customer behavior using patterns across your entire dataset, helping anticipate Next-Best Actions.

#Gnef4dHumZ0Lpj
Find hidden audiences in our Spring Sale audience data
Thu, May 14, 2026, 08:16 PM
User
Genie
Genie
#GnefqI5xzDHm2t

I found 4 audience segments that weren't part of your original Spring Sale segment.

8.4k
High-intent browsers
Viewed sale items 3+ times, no purchase
11.2k
Loyalists at risk of missing the sale
Repeat buyers, no Spring Sale engagement
16.5k
Price-sensitive product explorers
Clicked discount-led content across categories
12.1k
Cart abandoners with renewed interest
Returned after prior drop-off
#Gnef4dHumZ0Lpj
Look across call center notes, branch inquiries, and incomplete loan applications. What explains the drop-off in personal loans?
Thu, May 14, 2026, 08:16 PM
User
Genie
#Gnef4dHumZ0Lpj
Before we launch our summer rebooking journey, score traveler profiles and flag data issues that could weaken targeting.
Thu, May 14, 2026, 08:16 PM
User
Genie
#Gnef4dHumZ0Lpj
Build buyer personas from our recent product-demo leads and score which accounts are most likely to convert this quarter.
Thu, May 14, 2026, 08:16 PM
User
Genie
#Gnef4dHumZ0Lpj
Enrich incomplete owner profiles and predict which customers are most likely to need service, consider an upgrade, or respond to a trade-in offer.
Thu, May 14, 2026, 08:16 PM
User
Genie

Frequently Asked Questions

RESUL Events is RESUL’s real-time event processing layer. It ingests customer events from any source — web, mobile, IoT, POS, CRM — and triggers actions across channels within seconds.

RESUL Events are processed in real time, so journey triggers, profile updates, and channel actions happen while customer intent is still fresh.

Yes. RESUL Event’s visual interface lets marketers map events to journey steps and channel actions without code.

Yes, Multi-stage event chains, time windows, thresholds, and customer-level frequency caps are all supported — for sophisticated trigger scenarios.

API, webhooks, streaming, and batch ingestion from web, mobile apps, IoT devices, POS systems, CRM, and any connected platform.